Last updated: April 2026
1. Information We Collect
We collect information you provide directly when submitting an enquiry, including your full name, contact details (phone, email), location preferences, budget, and any comments. We also collect basic technical data (IP address, browser type, pages visited) to improve our service.
2. How We Use Your Information
Your information is used solely to respond to your enquiry, recommend suitable properties, and (with your consent) keep you informed about market opportunities. We never sell your personal data to third parties.
3. Confidentiality
Discretion is fundamental to our practice. All client information is treated as strictly confidential and accessed only by senior advisors directly handling your enquiry.
4. Data Storage & Security
We employ industry-standard encryption and security protocols. Your data is stored on secure servers with access restricted to authorised personnel.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting info@lumiere-estates.com. We will respond within 30 days.
6. Cookies
We use minimal cookies to enable site functionality and basic analytics. You may disable cookies in your browser settings without affecting site usability.
7. Contact
For privacy-related enquiries: info@lumiere-estates.com